Call Handling & Outsourced Contact Centre Services - MPL Contact UK

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              Our call handling services mean you can always be there for your customers or never miss an order again

              Call Handling
              Out of Hours
              Overflow
              Flexible Dedicated Resources

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              How many sales could you be missing if your calls are not being answered?

              Call Answering

              Customer Service

              Professional and reliable contact centre customer service

              Help Desk
              Call Out & Escalation
              Customer Service Management

              MPL contact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994

              We are one of the UKs leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast and Sutton Coldfield.

              Happy Clients

              Extremely satisfied clients love what we do for them so stay with us for the long term.

              Expert advice

              Happy, loyal & committed agents means we retain the best skills & knowledge.

              High performance

              Consistently high service levels achieved across all clients.

              Quality score

              95% of our agents achieve their qualityscore bonus.

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